Do Wealth Managers Understand Codes of Conduct and Their Ethical Dilemmas?

Research
Accounting and editing, Governance, Management Control

583 view(s)

How do wealth managers understand and comply with the social norms embedded in banks’ codes of conduct (CoC), and how do they cope with ethical dilemmas? To answer these and related questions, we conduct a nonincentivized online survey with wealth management employees of the Swiss legal entity of a large multinational bank. We used situational judgment questions to estimate the comprehension and the level of expected adherence to the CoC principles. We show that framing questions under the label of “Financial Security” increased response accuracy and that employees’ honesty helped guide their decision-making toward integrity in ethical dilemmas.

Links and resources

https://link.springer.com/article/10.1007/s10551-023-05372-6

Keywords

Client interest, Code of conduct, Corporate governance, Ethical dilemmas, Financial security, Honesty, Online survey, Social norms

Author(s)

LOMBARD Ewa
Assistant professor
MONTPELLIER Business School

Institution(s)

Medias of the same institution

03:52

What is product value perceptions?

La valeur perçue du produit décrit l'évaluation globale d'un produit par les consommateurs. Elle prend en compte la mesure dans laquelle un produit répond aux besoins et aux attentes d'un consommateur. Elle prend en compte la mesure dans laquelle un produit répond aux besoins et aux attentes d'un consommateur. La perception de la valeur d'un produit peut être considérée comme un compromis entre la qualité et le prix. Toutefois, des définitions plus nuancées tiennent compte de la nature complexe de la valeur perçue des produits et font référence à ses dimensions : émotionnelle (sentiments générés), sociale (amélioration de l'image sociale de soi), qualité/performance (attentes en matière de qualité et de performance) et prix/valeur de l'argent (utilité et coût du produit).

OSBURG Victoria-Sophie - MONTPELLIER Business School |

Management Dictionary
Marketing, Sales and Communication

05:27

The role of multiple large shareholders in the choice of debt source

In this video, Wael Rouatbi presents his paper entitled "The role of multiple large shareholders in the choice of debt source", co-authored with Sabri Boubaker and Walid Saffar, and published in Financial Management in 2017. Using a large sample of French listed companies, this study shows that companies with multiple controlling shareholders tend to resort to bank debt financing.

ROUATBI Wael - MONTPELLIER Business School |

Research
Corporate and Market Finance

05:18

Is family support good for work family balance and subjective well-being of small business owners

Based on resource conservation theory (RCT), we examine the role of two types of family support - emotional and instrumental support - in the work-family balance and subjective well-being of small and medium-sized enterprise (SME) owners.

MUKERJEE Jinia - MONTPELLIER Business School |

Research
Entrepreneurship

05:12

Research Chair in Digital Business

The Chair in Digital Business, held by Prof Hind Benbya, uses state-of-the-art methodologies to study the implications and consequences of emerging technologies such as robotics, artificial intelligence, crowdsourcing platforms and other digital technologies on the future of the workplace. The research chair’s activities are conducted by experts in their fields in cooperation with industry leaders and, as such, they are of high practical and academic relevance.

BENBYA Hind - MONTPELLIER Business School |

Trends, Trends-en
Information Systems, Marketing, Sales and Communication, Strategic Management

Medias of the same thematics

Board Gender Quotas: Can women realistically boost firm performance

This paper investigates the impact of gender quotas on firm performance using countries worldwide that have introduced a gender quota as a quasinatural experiment.

TRAN Thu Ha - Burgundy School of Business |

Research
Corporate and Market Finance, Governance