Boundaries are tools that demarcate entities or worlds, and they help maintain self-protection, emphasize legitimacy, and enable many other things to happen because of their capacity to separate or bring particular people, objects, and ideas into new configurations. Boundary work is activity related to creating, maintaining or configuring boundaries.
- 00:02:29
Online shopping satisfaction hinges on two major factors: “fairness and security.” Customers want fair pricing, transparent processes, and respectful treatment—what researchers call distributive, procedural, and interactional “justice.”
UL-AIN Noor - EMLV |
- Research
- Digital Transformation, Logistics and Supply Chain, Marketing, Sales and Communication