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Dictionary of management

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  • 00:03:45

Unpacking User Adaptation: Technology implementation and usage context in a new coping matrix

Our research investigates how management interventions can facilitate user adaptation to new information technology across implementation stages and usage contexts. Drawing on the Coping Model of User Adaptation, we propose a 2×2 coping framework, showing that tailored interventions—such as training, user participation, feedback handling, and change fairness—differently shape users’ beliefs (perceived usefulness and ease of use) and coping mechanisms. Empirical studies in both mandatory (police officers) and voluntary (university students) settings confirm that communal coping dominates in mandatory contexts while individual coping prevails in voluntary ones. Pre-implementation beliefs strongly influence post-implementation perceptions, and deep usage significantly enhances user performance and satisfaction. The study offers theoretical insights into adaptive processes and practical guidance for managers aiming to improve IT implementation success.
YU Nadia-Yin - NEOMA Business School |
  • Research
  • Digital Transformation, Information Systems, Management of Social and Solidarity Organizations
03:46

Unpacking User Adaptation: Technology implementation and usage context in a new coping matrix

Our research investigates how management interventions can facilitate user adaptation to new information technology across implementation stages and usage contexts. Drawing on the Coping Model of User Adaptation, we propose a 2×2 coping framework, showing that tailored interventions—such as training, user participation, feedback handling, and change fairness—differently shape users’ beliefs (perceived usefulness and ease of use) and coping mechanisms. Empirical studies in both mandatory (police officers) and voluntary (university students) settings confirm that communal coping dominates in mandatory contexts while individual coping prevails in voluntary ones. Pre-implementation beliefs strongly influence post-implementation perceptions, and deep usage significantly enhances user performance and satisfaction. The study offers theoretical insights into adaptive processes and practical guidance for managers aiming to improve IT implementation success.
YU Nadia-Yin - NEOMA Business School |
  • Research
  • Digital Transformation, Information Systems, Management of Social and Solidarity Organizations
  • 00:03:47

Should Robotic Warehouses Consider Customer Fairness?

Robotic warehouses have transformed logistics, prioritizing speed and efficiency. However, traditional static priority systems often leave low-priority customers facing excessive delays, raising concerns about fairness. This research, based on Invia, a robotic warehouse company, proposes a dynamic priority allocation model to balance efficiency and fairness. By adjusting order priorities over time, this approach ensures that both high-priority and long-waiting low-priority orders receive timely fulfillment. Through stochastic modeling and simulations, we demonstrate that dynamic prioritization reduces delays compared to static and first-come, first-served (FCFS) models. Case studies in e-commerce and healthcare logistics illustrate the broader impact of fairness in automation. As industries increasingly rely on AI-driven decision-making, the balance between efficiency and equity becomes critical. This research challenges the assumption that robotic warehouses should optimize for speed alone and advocates for a future where fairness plays a central role in automated commerce.
YUAN Zhe - EMLV |
  • Research
  • Digital Transformation, Logistics and Supply Chain
03:47

Should Robotic Warehouses Consider Customer Fairness?

Robotic warehouses have transformed logistics, prioritizing speed and efficiency. However, traditional static priority systems often leave low-priority customers facing excessive delays, raising concerns about fairness. This research, based on Invia, a robotic warehouse company, proposes a dynamic priority allocation model to balance efficiency and fairness. By adjusting order priorities over time, this approach ensures that both high-priority and long-waiting low-priority orders receive timely fulfillment. Through stochastic modeling and simulations, we demonstrate that dynamic prioritization reduces delays compared to static and first-come, first-served (FCFS) models. Case studies in e-commerce and healthcare logistics illustrate the broader impact of fairness in automation. As industries increasingly rely on AI-driven decision-making, the balance between efficiency and equity becomes critical. This research challenges the assumption that robotic warehouses should optimize for speed alone and advocates for a future where fairness plays a central role in automated commerce.
YUAN Zhe - EMLV |
  • Research
  • Digital Transformation, Logistics and Supply Chain
  • 00:03:05

Greenwashing: The Post-Pandemic Shift

Dans un contexte économique sans précédent marqué par une pandémie mondiale, l’entrelacement complexe du discours sur le greenwashing à l’ère des fake news s'est intégré au tissu de la durabilité d’entreprise, remodelant les perceptions des managers et mettant à l’épreuve leur attitude face aux décisions durables. À travers une étude qualitative en deux phases, cette recherche examine l’impact du discours sur le greenwashing sur les perceptions et attitudes des managers vis-à-vis de la durabilité en France après la pandémie. Les résultats révèlent une déconnexion entre le discours externe sur le greenwashing et l’état d’esprit des managers, ces derniers associant souvent les accusations de greenwashing aux « fake news ». De plus, l’étude montre que la pandémie a déplacé l’attention vers les préoccupations financières, reléguant la durabilité au second plan dans la prise de décision stratégique et modifiant ainsi le paysage de la responsabilité d’entreprise. En allant au-delà du cadre habituel centré sur les consommateurs et les clients, cette étude vise à combler un vide critique dans la recherche sur le greenwashing en examinant son impact sur différents acteurs. À travers cette analyse, nous cherchons à contribuer aux recherches sur le discours du greenwashing en offrant une compréhension plus approfondie des complexités et des nuances entourant les perceptions managériales de ce discours et des initiatives de durabilité dans une époque marquée par des défis sans précédent.
KADDOURI Ouiam - EMLV |
  • Research
  • Covid Special Series, Sustainable Development and CSR
03:05

Greenwashing: The Post-Pandemic Shift

Dans un contexte économique sans précédent marqué par une pandémie mondiale, l’entrelacement complexe du discours sur le greenwashing à l’ère des fake news s'est intégré au tissu de la durabilité d’entreprise, remodelant les perceptions des managers et mettant à l’épreuve leur attitude face aux décisions durables. À travers une étude qualitative en deux phases, cette recherche examine l’impact du discours sur le greenwashing sur les perceptions et attitudes des managers vis-à-vis de la durabilité en France après la pandémie. Les résultats révèlent une déconnexion entre le discours externe sur le greenwashing et l’état d’esprit des managers, ces derniers associant souvent les accusations de greenwashing aux « fake news ». De plus, l’étude montre que la pandémie a déplacé l’attention vers les préoccupations financières, reléguant la durabilité au second plan dans la prise de décision stratégique et modifiant ainsi le paysage de la responsabilité d’entreprise. En allant au-delà du cadre habituel centré sur les consommateurs et les clients, cette étude vise à combler un vide critique dans la recherche sur le greenwashing en examinant son impact sur différents acteurs. À travers cette analyse, nous cherchons à contribuer aux recherches sur le discours du greenwashing en offrant une compréhension plus approfondie des complexités et des nuances entourant les perceptions managériales de ce discours et des initiatives de durabilité dans une époque marquée par des défis sans précédent.
KADDOURI Ouiam - EMLV |
  • Research
  • Covid Special Series, Sustainable Development and CSR
  • 00:04:05

Women in family business boards: impact and legacy

The benefit of gender diversity on the corporate boards of family firms (FFs) continues to receive growing interest. In this paper, we examine the goals of women who hold a position on the board of directors at FFs. Goal setting has been used to identify what they want to accomplish here. How do they make a difference? This question is answered through the theoretical lens of socio- emotional wealth (SEW) and goal setting. We contribute to the literature supporting gender-diverse board composition, emphasizing the goals associated with women on FF boards, and highlighting their role in family business succession. Drawing on SEW and goal setting theory, this study examines how women’s goals influence succession. Driven by the research question, our data bring together three categories of goals pursued by women in the boardroom.
EL HAYEK SFEIR Soumaya - Excelia Business School |
  • Research
  • Entrepreneurship, Governance
04:05

Women in family business boards: impact and legacy

The benefit of gender diversity on the corporate boards of family firms (FFs) continues to receive growing interest. In this paper, we examine the goals of women who hold a position on the board of directors at FFs. Goal setting has been used to identify what they want to accomplish here. How do they make a difference? This question is answered through the theoretical lens of socio- emotional wealth (SEW) and goal setting. We contribute to the literature supporting gender-diverse board composition, emphasizing the goals associated with women on FF boards, and highlighting their role in family business succession. Drawing on SEW and goal setting theory, this study examines how women’s goals influence succession. Driven by the research question, our data bring together three categories of goals pursued by women in the boardroom.
EL HAYEK SFEIR Soumaya - Excelia Business School |
  • Research
  • Entrepreneurship, Governance
  • 00:02:43

What is the Initial Coin Offering?

An Initial Coin Offering (ICO) is a modern fundraising method for start-ups, similar to crowdfunding but using digital tokens instead of traditional cash or rewards. Investors purchase these tokens, which they can later use to buy the product or resell for potential profit. ICOs provide entrepreneurs with a global financing opportunity while offering investors early access to innovative projects. Overall, ICOs connect entrepreneurship, finance, and blockchain technology, making them a revolutionary tool for start-up funding.
DELL’ERA Michele - EDC Business School |
  • Management Dictionary
  • Corporate and Market Finance, Entrepreneurship
02:43

What is the Initial Coin Offering?

An Initial Coin Offering (ICO) is a modern fundraising method for start-ups, similar to crowdfunding but using digital tokens instead of traditional cash or rewards. Investors purchase these tokens, which they can later use to buy the product or resell for potential profit. ICOs provide entrepreneurs with a global financing opportunity while offering investors early access to innovative projects. Overall, ICOs connect entrepreneurship, finance, and blockchain technology, making them a revolutionary tool for start-up funding.
DELL’ERA Michele - EDC Business School |
  • Management Dictionary
  • Corporate and Market Finance, Entrepreneurship
  • 00:04:23

Environmental Tax Policies in Emerging Markets: Does Confidence in Political Institutions Matter?

The goal of this study is to examine how environmental taxes influence the comparative advantage in environmental products and carbon emissions within emerging economies. To gain a better understanding, we examine whether this impact changes depending on the level of government integrity. The results indicate that increased environmental taxes mitigate the comparative advantage in environmental goods for emerging markets. However, for countries with high levels of government integrity, higher environmental taxes enhance their competitive edge in environmental goods. Additionally, our findings show that although a rise in environmental taxes is associated with higher carbon emissions, raising such taxes results in a reduction in carbon emissions for emerging economies with solid government integrity. These findings suggest that robust political institutions are crucial in promoting the comparative advantage of emerging markets in environmental goods and mitigating climate change. In the absence of substantial confidence in political or governmental institutions, the efficient implementation of climate taxes poses considerable challenges. Furthermore, we observe that an increase in the comparative advantage of environmental goods results in a decrease in carbon emissions.
KOCAARSLAN Baris - EDC Business School |
  • Research
  • Corporate and Market Finance
04:23

Environmental Tax Policies in Emerging Markets: Does Confidence in Political Institutions Matter?

The goal of this study is to examine how environmental taxes influence the comparative advantage in environmental products and carbon emissions within emerging economies. To gain a better understanding, we examine whether this impact changes depending on the level of government integrity. The results indicate that increased environmental taxes mitigate the comparative advantage in environmental goods for emerging markets. However, for countries with high levels of government integrity, higher environmental taxes enhance their competitive edge in environmental goods. Additionally, our findings show that although a rise in environmental taxes is associated with higher carbon emissions, raising such taxes results in a reduction in carbon emissions for emerging economies with solid government integrity. These findings suggest that robust political institutions are crucial in promoting the comparative advantage of emerging markets in environmental goods and mitigating climate change. In the absence of substantial confidence in political or governmental institutions, the efficient implementation of climate taxes poses considerable challenges. Furthermore, we observe that an increase in the comparative advantage of environmental goods results in a decrease in carbon emissions.
KOCAARSLAN Baris - EDC Business School |
  • Research
  • Sustainable Development and CSR