Addressing tensions around ethnic authenticity through online celebrity endorsement

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Based on an analysis of brands with intense ethnic digital self-presentation, this qualitative study introduces a notion of brand identity work. Four contributions are made: theorizing brand identity work as an identity-building process that involves brand construction and brand presentation; unpacking the tensions between brand construction and brand presentation specific to ethnic marketing; suggesting a dynamic vision of authenticity; and uncovering presentation strategies that address these conflicts. We find that behind the tensions between brand construction and brand presentation lies a brand preoccupation with authenticity.

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