Marketing, Sales and Communication
Marketing, Sales and Communication
Digital Brand Equity in the Digital Age
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Digital Brand Equity in the Digital Age

Tools and metrics for brand equity are proving inadequate in the rapidly evolving digital era.

The study proposes a novel approach to Digital Brand Equity metrics.

These metrics should not be based solely on social media and current digital indicators.

New metrics should incorporate the share of search, digital brand awareness, and digital brand sentiment constructs.

The study develops a Digital Brand Equity research agenda and underscores the critical research and policy questions

Mots clés

Médias de la même institution

Artificial intelligence is already transforming lives and organizations. It brings a huge potential, for example, to achieve hyper-performance. Which is not about adding more trainings. But rather finding and removing obstacles from human minds. And artificial intelligence can facilitate that efficiently. It can help us to learn more about our own intelligence. Thus, giving us a unique chance to finally re-unite both intelligences.
STIBE Agnis - EM Normandie |
It is a state of performance when all unnecessary human thought is minimized or completely suppressed. Such as bad judgments, distracting thoughts, subjective biases, bad decisions, etc. For example, employees may be reluctant to accept artificial intelligence. That means there’s something in their mind that stops them. That something is the root cause.
STIBE Agnis - EM Normandie |
Cette étude analyse 2 986 entreprises d’Amérique latine (2009–2017, base LAIS) pour comprendre comment les collaborations universités–entreprises influencent le lien entre dépenses d’innovation et résultats d’innovation. Les résultats montrent (1) une relation positive entre dépenses et résultats, et (2) un effet modérateur significatif de la collaboration universitaire : à budget équivalent, les entreprises partenaires des universités obtiennent davantage d’innovations. La qualité des partenariats compte autant que leur existence. Implications : structurer la coopération (objectifs, IP), investir dans le capital humain, et mobiliser les ressources académiques comme amplificateurs de capacité.
PLATA Carlos - EM Normandie |
Companies invest heavily in R&D, yet results can be uneven. Working with universities helps ideas move from plans to usable solutions—not only through patents or equipment, but through the human side of knowledge. When teams share language, simple routines, and learn together, they frame the problem the same way and avoid rework. Starting with a co-designed brief, giving academics a bit of protected time, and backing the project with capable legal and project-management support keep collaborations on track. Prestige may open the first door, but everyday joint work creates the real value: faster adoption, better processes, and skills that stay inside the firm. When universities recognise and reward these outcomes, partnerships deepen. The takeaway is simple: invest in the relationship that carries know-how, and R&D pays off more reliably.
PLATA Carlos - EM Normandie |

Médias de la même thématique

Our goal was to understand the effectiveness of a company in attracting its customer targets. To do this, we have developed a model that links a company’s marketing activities to the mix of customers who buy from the company. Most marketing models simply ask how a company’s marketing activities influence the number of customers who buy the brand. We wondered how a company’s marketing activities influence the types of customers who buy the brand.
SINHA Shameek - EMLV |
Not-for-profit organizations have long faced the challenge of balancing budgets when they simultaneously seek to retain and recruit new donors. In principle, existing donors can be targeted based on their previous donation data. However, for new donors, this data is not available or may be difficult to obtain from secondary sources. What should non-profit organizations do? We suggest 2 alternatives.
SINHA Shameek - EMLV |
Virtual influencers are 100% Computer Generated Influencers created by AI and 3D artists. These virtual influences can model, sing, and even interact with fans—without ever existing in real life. Despite the risks of virtual influencers (e.g., lack of authenticity, ethical and transparency concerns, etc.), they represent enormous opportunities for brands.
ZAMAN Mustafeed - EM Normandie |
Marketing seems to be slow to fully recognize its role, place and responsibility in changes in climate, biodiversity and resources. This reluctance can be attributed, at least in part, to the implicit assumptions of sustainable marketing, which tend to minimize the scale of the paradigm shifts needed to remain hopeful of a habitable planet. Consequently, the dominant approaches to “sustainable marketing” find it difficult to question the fundamental principles and ideological foundations of the market system. This is why we are calling for radical changes in marketing research in order to envisage a truly sustainable future. We are therefore formulating a program based on five proposals with the aim of inviting profound transformations in the discipline.
ARNOULD Eric - FNEGE |

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