In an attempt to explain the ‘education-job mismatch’, this study sets out to ascertain the “skill set” that is needed by modern-day graduates who are pursuing a career in an international environment. The emphasis is on identifying the particular skills that they will need, with specific reference to Cross-Cultural Management or ‘CCM skills’. Using a mixed methods approach (focus group discussions, interviews and interactive seminar); the findings expose the magnitude of the education–job mismatch. Specifically, there is a lack of transferable CCM skills, a mismatch between the provision of CCM skills development in higher education and the needs of recruiters, and a curriculum shortfall in terms of CCM skills. Based on the findings, a framework is developed for addressing the ‘education-job mismatch’.

03:19
More organizations use AI in the hiring process than ever before, yet the perceived ethicality of such processes seems to be mixed. With such variation in our views of AI in hiring, we need to understand how these perceptions impact the organizations that use it. In two studies, we investigate how ethical perceptions of using AI in hiring are related to perceptions of organizational attractiveness and innovativeness. Our findings indicate that ethical perceptions of using AI in hiring are positively related to perceptions of organizational attractiveness, both directly and indirectly via perceptions of innovativeness, with variations depending on the type of hiring method used. For instance, we find that individuals who consider it ethical for organizations to use AI in ways often considered to be intrusive to privacy, such as analyzing social media content, view such organizations as both more innovative and attractive.
FIGUEROA-ARMIJOS Maria - FNEGE |
- Research
- Digital Transformation, Human Resources Management

