What are role tensions?

Management Dictionary
Human Resources Management

9 vues

Role tensions reflect a feeling experienced by a person in a situation where it is difficult to respond satisfactorily to all the expectations directed toward them. Drawing in particular on Kahn et al.’s (1964) role theory, researchers generally agree on three forms of role tension: role ambiguity, role overload (or work overload), and role conflict. Scientific studies show that role tensions are detrimental both to individuals (e.g., work stress) and to organizations (e.g., decreased job performance, withdrawal behaviors, etc.). Paradoxically, despite their dysfunctional effects, HR managers and supervisors pay little attention to the management of role tensions!

Liens et ressources

Mots clés

Role ambiguity, Role overload, Role tension, Withdrawal behavior, Work overload, Work performance, Work stress

Auteur.e(s)

COMMEIRAS Nathalie
University Professor
IAE Grenoble

Institution(s)

Vidéos de la même institution

02:42

What is supply chain management?

SCM (Supply Chain Management) covers all activities related to a company’s industrial macro-process. It thus encompasses all activities involved in the creation and production of the products marketed by the company (purchasing, procurement, production, order management, distribution, logistics). By using appropriate information systems, it manages not only physical flows (materials, components, finished products, etc.) but also information flows (orders, forecasts, inventory levels, lead times, etc.). Both intra- and inter-organizational, Supply Chain Management requires coordination among all internal (marketing, R&D, purchasing, sales, etc.) and external partners of the company.

AGERON Blandine - IAE Grenoble |

LAVASTRE Olivier - IAE Grenoble |

Management Dictionary
Higher Management Education, Purchasing Management, Sustainable Development and CSR

03:33

What is servitization?

According to Baines and Lightfoot, servicization can be seen as the transformation from the mere sale of products to the sale of an integrated combination of products and services that creates value for customers. These product-related services can include basic, traditional services (such as after-sales service, maintenance, or financing) as well as more advanced, complex offerings (such as component availability, product customization, or visibility into inventory levels). Servicization should be viewed as a continuum, ranging from a pure product to a pure service. Servicization has become essential for French industrial companies.

AGERON Blandine - IAE Grenoble |

LAVASTRE Olivier - IAE Grenoble |

Management Dictionary
Higher Management Education, Logistics and Supply Chain, Purchasing Management

04:03

What are psychosocial risks?

The very idea of the existence of Psychosocial Risks is recent; this term did not exist before 2005. The suicide crisis brought this concept to light, providing a way to summarize under a single term a set of conditions that give rise to suffering at work.

ABORD DE CHATILLON Emmanuel - IAE Grenoble |

Management Dictionary
Human Resources Management

03:35

What is Burnout?

The concept of professional burnout is defined as a situation in which an individual faces a depletion of their resources. They no longer have the resources needed to handle standard work-related situations. Professional burnout can take many different forms.

ABORD DE CHATILLON Emmanuel - IAE Grenoble |

Management Dictionary
Human Resources Management

Vidéos de la même thématique

Artificial Intelligence in recruitment : Is ethics a lever for Business Attractiveness?

More organizations use AI in the hiring process than ever before, yet the perceived ethicality of such processes seems to be mixed. With such variation in our views of AI in hiring, we need to understand how these perceptions impact the organizations that use it. In two studies, we investigate how ethical perceptions of using AI in hiring are related to perceptions of organizational attractiveness and innovativeness. Our findings indicate that ethical perceptions of using AI in hiring are positively related to perceptions of organizational attractiveness, both directly and indirectly via perceptions of innovativeness, with variations depending on the type of hiring method used. For instance, we find that individuals who consider it ethical for organizations to use AI in ways often considered to be intrusive to privacy, such as analyzing social media content, view such organizations as both more innovative and attractive.

FIGUEROA-ARMIJOS Maria - FNEGE |

Research
Digital Transformation, Human Resources Management

Myopia during emergency improvisation

The aim of this paper is to explore how a number of processes combined to create the micro-level strategies and procedures that resulted in the deadliest and most tragic forest fire in Portuguese history.

ABRANTES Antonio - TBS Education |

Research
Human Resources Management, Organizational Theory

Human artificial intelligence at the service of hyperperformance

Artificial intelligence is already transforming lives and organizations. It brings a huge potential, for example, to achieve hyper-performance. Which is not about adding more trainings. But rather finding and removing obstacles from human minds. And artificial intelligence can facilitate that efficiently. It can help us to learn more about our own intelligence. Thus, giving us a unique chance to finally re-unite both intelligences.

STIBE Agnis - EM Normandie |

Research
Digital Transformation, Higher Management Education, Human Resources Management, Innovation Management, Prospective, Strategic Management

What is Hyper-Performance?

It is a state of performance when all unnecessary human thought is minimized or completely suppressed. Such as bad judgments, distracting thoughts, subjective biases, bad decisions, etc. For example, employees may be reluctant to accept artificial intelligence. That means there’s something in their mind that stops them. That something is the root cause.