The use of artificial intelligence in Human Resources and the practice of coaching leads to the emergence of a new phenomenon: the development of leaders through automated coaching by artificial intelligence. An exploratory and qualitative empirical study of more than 100 participants shows that the automation of open questioning used in coaching promotes the activation and development of required skills for leaders and future leaders such as the mind critical, empathy, creativity and proactivity. This study not only provides a theoretical framework and variables for future research but also provides practical recommendations for understanding and organizing the use of automated tools by AI.
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More organizations use AI in the hiring process than ever before, yet the perceived ethicality of such processes seems to be mixed. With such variation in our views of AI in hiring, we need to understand how these perceptions impact the organizations that use it. In two studies, we investigate how ethical perceptions of using AI in hiring are related to perceptions of organizational attractiveness and innovativeness. Our findings indicate that ethical perceptions of using AI in hiring are positively related to perceptions of organizational attractiveness, both directly and indirectly via perceptions of innovativeness, with variations depending on the type of hiring method used. For instance, we find that individuals who consider it ethical for organizations to use AI in ways often considered to be intrusive to privacy, such as analyzing social media content, view such organizations as both more innovative and attractive.
- Research
- Digital Transformation, Human Resources Management
