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How Social Robots Mitigate Emotional and Social Loneliness

  • Research
  • Marketing, Sales and Communication

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Loneliness is a widespread concern among older adults, profoundly affecting their well-being. Social robots—designed to engage in social interactions and form emotional connections—are increasingly perceived as social actors in human-robot relationships and offer promising potential to alleviate loneliness. This study examines how older adults interact with social robots to address different forms of loneliness and enhance their subjective well-being. Across a pilot correlational study and two experiments, the results reveal two distinct mechanisms through which social robots improve well-being: attachment for individuals experiencing emotional loneliness and social integration for those facing social loneliness. This research contributes to the literature on loneliness, transformative consumer research, and human–robot interaction.

Mots clés
  • human–robot interaction, loneliness, social robots, well-being

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04:05

Women in family business boards: impact and legacy

The benefit of gender diversity on the corporate boards of family firms (FFs) continues to receive growing interest. In this paper, we examine the goals of women who hold a position on the board of directors at FFs. Goal setting has been used to identify what they want to accomplish here. How do they make a difference? This question is answered through the theoretical lens of socio- emotional wealth (SEW) and goal setting. We contribute to the literature supporting gender-diverse board composition, emphasizing the goals associated with women on FF boards, and highlighting their role in family business succession. Drawing on SEW and goal setting theory, this study examines how women’s goals influence succession. Driven by the research question, our data bring together three categories of goals pursued by women in the boardroom.
EL HAYEK SFEIR Soumaya - Excelia Business School |
  • Research
  • Entrepreneurship, Governance
03:22

Supply Chain Endurance: The Key to Sustainable Resilience

The increasing impacts of climate change and extreme weather events have amplified the importance of supply chain resilience. This study focuses on creating a framework to strengthen supply chain endurance and contribute to ongoing discussions around resilience. A mixed-method approach is adopted, starting with qualitative research to identify key components of endurance, followed by an empirical analysis of its connection to supply chain and community resilience. The results underline the role of adaptive leadership, transparency, flexibility, collaboration, redundancy, and preparedness in enhancing endurance. This research highlights the critical need to develop these capabilities to support sustainable resilience for businesses and broader communities.
BAG Surajit - Excelia Business School |
  • Research
  • Logistics and Supply Chain

Vidéos de la même thématique

  • 00:03:16

Activity Engagement Purchases and Happiness

This research develops a new conceptual framework based on use intention for classifying purchases. Accordingly, it moves past the dominant material vs. experiential dichotomy as well as adding a third purchase type: activity engagement purchases, which are defined as purchases that support sustained consumer activities overtime. This new typology is empirically examined to understand how different purchase types contribute to consumer happiness. Activity engagement purchases emerge as a conceptually and empirically distinct type of purchase that consumers can readily classify and recall. Activity engagement purchases also generate greater happiness than material or experiential ones – which is found to be driven by their ability to fulfill consumers’ competency needs and facilitate value expression.
HAWKINS Matthew - Burgundy School of Business |
  • Research
  • Marketing, Sales and Communication
  • 00:04:11

Managing the client portfolio for long-term survival

Our goal was to understand the effectiveness of a company in attracting its customer targets. To do this, we have developed a model that links a company’s marketing activities to the mix of customers who buy from the company. Most marketing models simply ask how a company’s marketing activities influence the number of customers who buy the brand. We wondered how a company’s marketing activities influence the types of customers who buy the brand.
SINHA Shameek - EMLV |
  • Research
  • Marketing, Sales and Communication
  • 00:01:56

What are Targeting Algorithms?

Not-for-profit organizations have long faced the challenge of balancing budgets when they simultaneously seek to retain and recruit new donors. In principle, existing donors can be targeted based on their previous donation data. However, for new donors, this data is not available or may be difficult to obtain from secondary sources. What should non-profit organizations do? We suggest 2 alternatives.
SINHA Shameek - EMLV |
  • Management Dictionary
  • Marketing, Sales and Communication
  • 00:02:33

Digital Brand Equity in the Digital Age

Tools and metrics for brand equity are proving inadequate in the rapidly evolving digital era. The study proposes a novel approach to Digital Brand Equity metrics. These metrics should not be based solely on social media and current digital indicators. New metrics should incorporate the share of search, digital brand awareness, and digital brand sentiment constructs. The study develops a Digital Brand Equity research agenda and underscores the critical research and policy questions
DAVCIK Nebojsa - EM Normandie |
  • Research
  • Marketing, Sales and Communication
Marketing, Sales and Communication

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