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What is a balanced scorecard?

Management Dictionary
Accounting and editing, Corporate and Market Finance, Governance, Higher Management Education, Management Control, Sustainable Development and CSR

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The Balanced Scorecard (BSC), created by Kaplan and Norton in the 1990s, assesses a company’s performance along four axes: financial, customer, internal processes, and learning/innovation. It links strategic objectives to specific indicators to align actions with the overall strategy.

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audit, balanced scorecard, CSR, Finance, forward-looking dashboard, management, performance, steering, Strategy, tool

Author(s)

ROSZAK Sabrina

Associate Dean of Academy Digitalization

Institution(s)

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Accounting and editing

Corporate and Market Finance

Higher Management Education

Management Control

Sustainable Development and CSR

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