The world of work is changing. The employment contract which determined to a large extent the employment relationship between employees and employers is no longer the only go-to way to organise work. Alternative work arrangements are on the rise. In the US, 0.5% of the entire workforce in 2015 was already involved in crowd work through platforms (Katz and Krueger, 2019) while crowd work represents the main job for 2% of the entire workforce in 14 countries in Europe (Pesole et al., 2018).
Yet, the vast majority of management theories are based on notions of traditional, 9 to 5, employment relationships (Cappeli and Keller, 2013). Such a disconnection with empirical realities risks management and organisation studies unconsciously ignoring new issues. We seek to assess and update the psychological contract, a major management theory, to understand alternative work arrangements.

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What are the impacts of digital transformations on the HR function? Has digitalization changed the repartition of activities between HR professionals and the proximity managers? What types of HR missions/activities/tools will be digitalized in the future?
To deepen these questions, an ambitious survey involving HR managers from BNP Paribas and Safran was launched, with a specific methodology (Delphi Method). In order to shape the future of the HR function more precisely, it is vital to better understand how HR professionals view themselves, their roles and their positions. This joint initiative of the chairs "Reinventing work" and "Une Usine pour le Futur" aims at understanding the future of digitalization for HR and HR managers today, but also tomorrow.
GALINDO Géraldine - ESCP Business School |
LEON Emmanuelle - ESCP Business School |
- Trends
- Human Resources Management, Organizational behavior