Artificial Intelligence-Employee Collaboration to Create Value in Organisations

Research
Digital Transformation, Information Systems, Innovation Management, Organizational Theory

1221 view(s)

The existing literature has outlined the significance of collective intelligence stemming from effective partnership between artificial intelligence (AI) systems and human workers to achieve organisationally valued outcomes. Despite the benefits offered by AI systems such as automation, process efficiency, augmenting human intelligence through their superior analytics capability, majority of the organisations have failed to experience the anticipated value. Organisations often find it difficult to integrate AI systems with existing human workers, processes and business strategy. There is a lack of both understanding as well as knowhow on the best practices to effectively develop collaborative intelligence capability.

Links and resources

https://doi.org/10.1016/j.jbusres.2022.01.069
https://theconversation.com/comment-les-entreprises-peuvent-elles-creer-de-la-valeur-grace-a-la-collaboration-ia-employes-179704
https://www.tbs-education.fr/inspiring/collaboration-homme-ia-entreprise/

Keywords

Artificial Intelligence, Business performance, Human collaboration, intelligence artificielle, Knowledge-based view, Organisational socialisation framework, Socio-technical systems

Author(s)

SOUMYADEB Chowdhury
Associate Professor
TBS Education

ABADIE Amélie
Assistant Professor
Toulouse School of Management

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