Emotions, are very common words used in both personal and professional contexts. It is a process that it starts with a stimulus leads us to cognitive and physiological responses and then take us to behavior or action tendancies. They may arrive for a variety of reasons and the cause or stimulus is not always obvious. Sometimes it’s a characteristic of the environment that makes us feel emotionally aroused. They also need to be differentiated from related terms like moods, dispositional feelings or affect.