Should Robotic Warehouses Consider Customer Fairness?

124 views

Robotic warehouses have transformed logistics, prioritizing speed and efficiency. However, traditional static priority systems often leave low-priority customers facing excessive delays, raising concerns about fairness. This research, based on Invia, a robotic warehouse company, proposes a dynamic priority allocation model to balance efficiency and fairness. By adjusting order priorities over time, this approach ensures that both high-priority and long-waiting low-priority orders receive timely fulfillment. Through stochastic modeling and simulations, we demonstrate that dynamic prioritization reduces delays compared to static and first-come, first-served (FCFS) models. Case studies in e-commerce and healthcare logistics illustrate the broader impact of fairness in automation. As industries increasingly rely on AI-driven decision-making, the balance between efficiency and equity becomes critical. This research challenges the assumption that robotic warehouses should optimize for speed alone and advocates for a future where fairness plays a central role in automated commerce.

Keywords

Author(s)

Institution(s)

Video(s) of the same institution(s)

Videos of the same thematic(s)

Subscribe to FNEGE MEDIAS channel

Abonnez-vous à notre newsletter !

(*) Champs obligatoires
This site is registered on wpml.org as a development site. Switch to a production site key to remove this banner.