Shame is an emotional experience that arises when you fail to meet expectations from others and you are left with a negative self-image that makes you perceive that you are looking inferior or weak in the eyes of others. Shame may not only arise when it is you who makes an action in front of others, but it may also arise when someone from our group makes an action that makes you believe and think that you are left with a bad image. Shame may arrive for individual or collective actions. Once you feel ashamed, there are two main actions you may take: you may simply run away and avoid people who were with you during the situation or you could also face what was happening and try to make up for what happened to the others. What you do with that shame determines your impact at work.
04:02
15ème Prix académique de la recherche en management – Prix Syntec Conseil 2024
Professionals tend to strongly resist breaking from their professions’ core cultural tenets and it is unclear how some may voluntarily break from deeply ingrained views. Through our study of French anesthesiologists who practice hypnosis, we aim to better understand this little-explored phenomenon. Adopting hypnosis, a technique that many anesthesiologists consider subjective, contradicted a core tenet of their profession: the need to only use techniques validated by rigorous scientific-based research. Drawing on interviews and observations, we analyze how these anesthesiologists were able to change their views and reinvent their work. We find that turning inward to oneself (focusing on their own direct experiences of clients) and turning outward to clients (relying on relations with clients) played critical roles in anesthesiologists’ ability to shift their views and adopt hypnosis. Through this process, these anesthesiologists embarked on a voluntary internal transformation, or reboot, whereby they profoundly reassessed their work, onboarded people in adjacent professions to accept their own reinvention, and countered isolation from their peers.
BOURMAULT Nishani - NEOMA Business School |
- Research
- Health Sector Management, Organizational Theory