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03:25
Les femmes mémorisent mieux les liens sociaux que les hommes, grâce à un schéma mental appelé clôture. Ce mécanisme, issu de la socialisation, fonctionne mieux dans des réseaux cohésifs. Il n’est pas biologique, mais façonné par l’environnement social. Cela explique leur sous-représentation dans les rôles de courtiers du réseau. Les managers doivent en tenir compte pour mieux former et valoriser tous les talents.
GONZÁLEZ-GÓMEZ Hélena - NEOMA Business School |
03:46
Frustration is a very common negative emotional experience at work in a customer environment that can arise in a variety of circumstances, usually present when our goals are blocked, we have some degree of uncertainty about the causes of the problem, we think this situation is unfair, and we can't control things. What happens once we feel frustrated is that we can either "let it go" or persevere, and what we do in terms of taking action can depend on both personal and environmental factors.
GONZÁLEZ-GÓMEZ Hélena - NEOMA Business School |
03:26
Shame is an emotional experience that occurs when you fail to live up to the expectations of others and are left with a negative self-image that makes you appear inferior or weak in the eyes of others. Shame doesn't just occur when we perform an action in front of others, but can also occur when someone in our group acts in a way that makes us look bad. Shame can arise from individual or collective actions.
GONZÁLEZ-GÓMEZ Hélena - NEOMA Business School |
02:33
Imposter syndrome is a phenomenon well studied by psychologists. It is predominant in people with exceptional skills, and also very common in women. It can occur for a variety of reasons, but two factors seem to be very important: family dynamics and the pressure to perform at work. Imposter syndrome can have far-reaching consequences not only for the sufferer, but also for those around him or her. When the person suffering from impostor syndrome finds themselves in a supportive environment, they can more easily overcome their feelings and give of their best.
GONZÁLEZ-GÓMEZ Hélena - NEOMA Business School |
03:20
"Emotion" is a word commonly used in a personal and professional context. It's a process that begins with a stimulus, leads to cognitive and physiological responses, and leads to patterns of behavior or action. An emotion can arise for a variety of reasons, and the cause or stimulus that provokes it is not always obvious. Sometimes, it's a feature of the environment that makes us feel emotionally stimulated. Emotions must be distinguished from related terms such as moods, feelings, emotional disposition or affect.
GONZÁLEZ-GÓMEZ Hélena - NEOMA Business School |
05:47
As part of a research paper entitled «Legitimacy, Particularism and Employee Commitment and Justice» and published in the journal Journal of Business Ethics, journal 4* NEOMA (Rang 1 FNEGE, Rang2 CNRS), Helena González-Gómez, Professor in the Department of People & Organizations, in collaboration with Sarah Hudson and Cyrlene Claasen (Rennes School of Business), examine the practice of favouritism in companies and its impact on employee engagement. Today you can be proud! This is your first day in your new company! You’ve seduced your new employer with your skills and now it’s time to show what you can do… You talk to another employee at the coffee machine: he shamelessly states that he is the treasurer’s nephew and that this is why he recently joined the company. How would you react in this situation? What if finally your company practiced favouritism rather than meritocracy! This paper, written by Helena González-Gómez and her co-authors, analyses the difference between the two models of managerial practices and their impact on employee engagement. “Overall, the results are clear: when your company’s Human Resources department favours more than it leaves room for meritocracy, it clearly has a negative impact on engagement. Employees feel de facto less involved and less concerned because they feel they are being treated unfairly by their employer. A result that has no impact on whether or not you have benefited from the system.”
GONZÁLEZ-GÓMEZ Hélena - NEOMA Business School |