{"id":59051,"date":"2023-11-30T17:24:52","date_gmt":"2023-11-30T16:24:52","guid":{"rendered":"https:\/\/fnege-medias.fr\/video-acf\/en-what-is-frustration\/"},"modified":"2023-11-30T17:24:52","modified_gmt":"2023-11-30T16:24:52","slug":"en-what-is-frustration","status":"publish","type":"video-acf","link":"https:\/\/fnege-medias.fr\/en\/fnege-video\/en-what-is-frustration\/","title":{"rendered":"What is <strong>frustration<\/strong>?"},"content":{"rendered":"<p>Frustration is a very common negative emotional experience at work in a customer setting that may arise in a variety of circumstances usually present when our goals are blocked, you have a certain degree of uncertainty about the causes of the problem, you feel this situation is unfair, and you cannot control stuff. What happens after you feel frustrated, is that you can \u201cdrop it,\u201d you can persevere, and what you do in terms of the actions to take may depend on personal and environmental factors.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>La frustration est une exp\u00e9rience \u00e9motionnelle n\u00e9gative tr\u00e8s courante au travail dans un environnement client qui peut survenir dans diverses circonstances, g\u00e9n\u00e9ralement pr\u00e9sentes lorsque nos objectifs sont bloqu\u00e9s, que l\u2019on a un certain degr\u00e9 d&#8217;incertitude sur les causes du probl\u00e8me, que l\u2019on pense que cette situation est injuste, et que l\u2019on ne peut pas contr\u00f4ler les choses. Ce qui se passe une fois que l\u2019on se sent frustr\u00e9, c&#8217;est que l\u2019on peut soit \u00ab laisser tomber \u00bb, soit pers\u00e9v\u00e9rer, et ce que l\u2019on fait en termes d&#8217;actions \u00e0 entreprendre peut d\u00e9pendre de facteurs personnels et environnementaux.<\/p>\n","protected":false},"featured_media":52669,"template":"","format":[11958,11959],"meta":{"_acf_changed":false},"categories":[3029,4554,3015],"tags":[1414,6201],"class_list":["post-59051","video-acf","type-video-acf","status-publish","has-post-thumbnail","hentry","category-gestion-des-ressources-humaines","category-marketing-vente-et-communication","category-theorie-des-organisations","tag-emotion","tag-frustration","format-dico","format-management-dictionary"],"acf":[],"_links":{"self":[{"href":"https:\/\/fnege-medias.fr\/en\/wp-json\/wp\/v2\/video-acf\/59051","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fnege-medias.fr\/en\/wp-json\/wp\/v2\/video-acf"}],"about":[{"href":"https:\/\/fnege-medias.fr\/en\/wp-json\/wp\/v2\/types\/video-acf"}],"version-history":[{"count":0,"href":"https:\/\/fnege-medias.fr\/en\/wp-json\/wp\/v2\/video-acf\/59051\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/fnege-medias.fr\/en\/wp-json\/wp\/v2\/media\/52669"}],"wp:attachment":[{"href":"https:\/\/fnege-medias.fr\/en\/wp-json\/wp\/v2\/media?parent=59051"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/fnege-medias.fr\/en\/wp-json\/wp\/v2\/categories?post=59051"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/fnege-medias.fr\/en\/wp-json\/wp\/v2\/tags?post=59051"},{"taxonomy":"format","embeddable":true,"href":"https:\/\/fnege-medias.fr\/en\/wp-json\/wp\/v2\/format?post=59051"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}